Where do you deliver?

We currently accept orders for delivery within the United Kingdom only. See our Delivery policy.

How does the quantity offer work?

Buy 2 items and save 15%; buy 3 and save 20%; buy 4 or more and save 30%. The highest eligible discount is applied automatically. You may mix products and variants. Co-ord sets count as one item. The offer does not combine with another product or order discount.

How long does delivery take?

Orders are dispatched from our supplier's warehouse in China. Free Standard Delivery takes 11–18 business days in total (1–3 business days processing plus 10–15 business days tracked transit). Express Delivery (£4.99) takes 9–15 business days. See our Delivery policy.

Is delivery free?

Yes. Standard tracked delivery to the UK is free on every order (11–18 business days). Express tracked delivery is available for £4.99 (9–15 business days).

Will I pay customs or import charges?

No. Orders are sent Delivered Duty Paid: the price at checkout is the total you pay, with nothing to pay on delivery.

Can I return an item?

Yes. Tell us within 30 days of delivery and send the item back within 14 days. For a change of mind you pay the return postage to our US returns address; if an item is faulty, damaged or incorrect, we cover the return. Statutory UK cancellation and faulty-goods rights also apply. Read our Returns & refunds policy for instructions, costs and deadlines.

How do I track an order?

Use the dispatch email, your account or Track your order. Contact support@myaventra.com if you need help.

What payment methods can I use?

Use the methods shown at checkout. Orders are in GBP. See Payment methods.

How do I choose a size?

Use the product options and any item-specific measurements. See our Size guide or contact us before ordering.

Who runs Aventra?

Aventra, operated by Ventrix Group LLC (registered in Wyoming, United States)
Managed remotely by its founder from Brazil
Registered business and returns address: 2335 E. Atlantic Blvd, Suite 200, Pompano Beach, FL 33062, United States
Email: support@myaventra.com
Phone (calls and SMS): +44 7537 180250