Payment Methods

Payment Methods

Last updated: July 2026

At Aventra, we are committed to providing a secure, convenient, and reliable checkout experience.

We accept trusted payment methods to make purchasing simple and secure for our customers.

Nothing in this Payment Methods Policy limits any mandatory consumer rights available under applicable law.

Customer Account

You can review your orders, access available order information, and manage your customer account through the following portal:

Customer Account Portal:

https://shopify.com/68470603926/account

Accepted Payment Methods

The payment methods available during checkout may vary depending on your:

  • country or region;
  • selected currency;
  • device;
  • browser;
  • eligibility;
  • payment provider availability.

Depending on your location, you may be able to pay using:

  • Visa®
  • Mastercard®
  • American Express®
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal (where available)

Only payment methods displayed during checkout are available for the selected order.

Payment Processing

Payments are securely processed through Shopify Payments and other authorised payment service providers where applicable.

We do not ordinarily receive or store complete credit or debit card numbers on our own systems.

Payment providers may perform:

  • payment authorisation;
  • fraud screening;
  • security verification;
  • identity verification where required;
  • transaction-risk assessment.

A payment authorisation does not necessarily mean that an order has been accepted.

Order acceptance is governed by our Terms of Service.

Secure Payments

We use industry-standard security measures designed to protect payment information during transmission.

Payments are processed using encrypted connections and PCI-compliant payment technologies provided by our payment partners.

Although we implement appropriate security measures, no online payment system can guarantee absolute security.

Currency

Orders are processed using the currency displayed during checkout.

Where available, customers may see prices in their local currency.

If your payment account uses a different currency, your bank, payment provider, or card issuer may apply:

  • exchange rates;
  • foreign transaction fees;
  • currency conversion charges;
  • other banking fees.

These charges are determined by your financial institution and are outside Aventra's control.

Taxes

Where applicable, taxes will be calculated during checkout based on:

  • the delivery destination;
  • applicable tax legislation;
  • the products purchased;
  • information available during checkout.

Import duties, customs charges, or other government-imposed fees may apply for certain international shipments where indicated before purchase.

Payment Authorisation

Your payment method will generally be authorised when your order is placed.

If payment cannot be:

  • authorised;
  • verified;
  • authenticated;
  • or successfully processed,

your order may be delayed, suspended, or cancelled.

Where possible, we may invite you to use another payment method.

Fraud Prevention

To protect customers and maintain a secure shopping environment, certain orders may undergo additional verification.

This may include reviewing:

  • payment information;
  • billing information;
  • shipping information;
  • transaction details;
  • account activity.

Where reasonably necessary, we may:

  • request additional verification;
  • temporarily delay processing;
  • cancel an order;
  • refuse a transaction;
  • contact the customer for confirmation.

Such measures are intended to prevent fraud, unauthorised transactions, and abuse of our services.

Payment Disputes

If you experience any issue relating to payment, we encourage you to contact our Customer Support team before initiating a payment dispute or chargeback.

Most payment-related concerns can be resolved quickly through our support process.

Nothing in this policy limits any rights you may have under applicable payment-services legislation or consumer-protection laws.

Refunds

Approved refunds will normally be issued using the original payment method used for the purchase, unless another method is required by law or expressly agreed.

Refund processing times vary depending on the payment provider and financial institution.

Further information regarding refunds is available in our Return & Refund Policy.

Questions About Payments

If you have any questions regarding payment methods, payments, or your order, please contact us.

Email: support@myaventra.com

Business Information

Aventra

Operated by Ventrix Group LLC

2335 E. Atlantic Blvd, Suite 200

Pompano Beach, FL 33062

United States

EIN: 98-1955041

Customer Account Portal:

https://shopify.com/68470603926/account

Email: support@myaventra.com