Payment Policy
Last updated: 28 October 2026
All orders are displayed and charged in pounds sterling (GBP). Use the payment methods shown for your order at checkout. Availability can vary by device, browser or payment-provider eligibility.
Secure checkout
Payments are handled by the payment providers connected to our Shopify checkout. Do not send full card numbers, passwords or security codes to customer support.
Your bank may apply fees if your payment account uses another currency. Any charges collected by us are shown before you confirm payment. Contact support@myaventra.com if a payment is declined or the total is unclear.
Refunds and disputes
Refunds are normally returned to the original payment method under our Returns & refunds policy. Contact us with payment problems; this does not limit your rights to raise a dispute with your bank or payment provider.
Aventra, operated by Ventrix Group LLC (registered in Wyoming, United States)
Managed remotely by its founder from Brazil
Registered business and returns address: 2335 E. Atlantic Blvd, Suite 200, Pompano Beach, FL 33062, United States
Email: support@myaventra.com
Phone (calls and SMS): +44 7537 180250